FAQ

Like many high-end builders and premium contractors, we provide professional, detailed quotes to ensure every project is priced accurately from the start. Our quotes begin at $250 and include an on-site consultation, precise measurements, project planning, and a customized scope of work - giving you clear expectations and eliminating surprises. If you choose to move forward with Cactus Contracting, the quote fee is credited toward your project total. For qualifying projects, we even offer same-day quotes during business hours or your money back guarenteed.

This is a common question we receive. It is important because its for YOUR protection. Along with following local rules and regulations to ensure installation is done correctly. The local governing bodies are making sure the contractor is properly insured with workers compensation and sufficient liability insurance to protect you! Also, selling your property in the future could be difficult if the work is not permitted.

While the initial investment for a composite deck may be steeper due to materials and installation knowledge of the builder, you have to consider the maintenance required for a lumber deck (staining, sealing, repairs). Additionally, post-COVID lumber prices sky-rocketed, though they are leveling out a bit now. The lifetime cost of composite decking is typically less than the lifetime cost of a lumber deck.

As certified installers of these composite materials, Cactus Contracting ownership and crews undergo specific installation training. Additionally, randomly selected projects are inspected by our materials partners to ensure all installation is per their manual and guidelines. 

As a TrexPro Platinum and TimberTech/Azek certified installer, Cactus Contracting clients that install a new or replacement deck are entitled to labor and material warranties dependent on the specific materials utilized Details available at: Trex | TimberTech

If possible, you should keep your deck clean from leaves and dirt by sweeping it regularly. Snow does not need to be removed, but if you are clearing a walkway, it is best to use a plastic shovel. (Avoid metal as this may damage the deck boards). For ice prevention, we recommend consulting the individual manufacturer's care package information. 

We do recommend an annual cleaning with a low-pressure power washer or a soft brush with soapy water (car washing soft-bristle brushes work great!). Avoiding pile up of debris helps prevent algae or mold growth or any early damage. For brand specific cleaning and care, our partners have great website resources.

As concrete professionals we do everything in our power to prevent cracks, although cracks in concrete are of common occurrence and they develop when stresses in the concrete exceed its strength. Cracks are often caused by normal shrinkage of the concrete when hardening and drying. 

A 4-inch thick concrete slab can typically support a static load of about 80-100 pounds per square foot. This is suitable for residential garages and patios. 5-Inch Slab: A 5-inch thick concrete slab can support a load of around 100-125 pounds per square foot, making it suitable for driveway

Yes. If your deck, porch, or fence was damaged from a storm, accident, or anything unexpected, we offer insurance quotes for $250.

This includes a surface-level inspection of visible damage and a detailed quote you can submit to your insurance company. Estimates do not include inspection of structural sufficiency beyond what is visible at the time of the visit.

If you move forward with us for the project, the $250 goes toward your total cost.

Payment is required prior to the site visit and is non-refundable.

Yes. We’re fully insured and build to code, which is exactly what insurance companies want to see.

Our quotes are clear, accurate, and based on real repair costs—making it easier for your claim to move forward without issues.

We make the process simple. You get a straightforward quote, guidance on next steps, and quality work done the right way.

From start to finish, everything is handled properly so there are no surprises with your insurance or your build.